May 24, 2013

Apple Posts Public Support Document About iPhone 5's Purple Camera Glare Issue

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After hundreds of support threads, thousands of comments and many controversies Apple has finally responded to much reported iPhone 5′s purple flare camera issue. A lot of iPhone 5 users complained that their pictures which were taken using an iPhone 5 had purple glare on some spots. This happens only when your point your iPhone 5′s camera toward a bright light source and quickly take a picture.

Image Courtesy: TNW

Couple of days ago Gizmodo reported that one of their users got a direct response from Apple Support that this is a “normal behaviour” of camera’s which are being shipped in smartphones nowadays. Now, Apple has publicly posted a supported document which clearly indicates that this problem can be resolved by simply — changing your position.

Here’s what the document states:

Symptoms

A purplish or other colored flare, haze, or spot is imaged from out-of-scene bright light sources during still image or video capture.

Resolution

Most small cameras, including those in every generation of iPhone, may exhibit some form of flare at the edge of the frame when capturing an image with out-of-scene light sources. This can happen when a light source is positioned at an angle (usually just outside the field of view) so that it causes a reflection off the surfaces inside the camera module and onto the camera sensor. Moving the camera slightly to change the position at which the bright light is entering the lens, or shielding the lens with your hand, should minimize or eliminate the effect.

It is a long established fact that whenever you point ANY camera lens directly toward sunlight it WILL generate a glare. One MacRumors reader also pointed out this happens with every camera lens regardless of its make.

“This happens with ANY camera!! I have made my living behind the lens for the past 27 years and this happens with every lens!!”

Apple introduced one of the finest camera in iPhone 4S back in October 2011 with their new 5 element lens technology and in iPhone 5 they’ve refined the camera with sapphire lens cover, better image signal processing and noise reduction and still managed to make it thinner than iPhone 4S’ camera.

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